Service Advisor Trainee

Peach State Truck Centers • Jefferson, GA

6d

About The Position

Under the supervision of the Service Manager and oversight by the Service Advisor, the Service Advisor Trainee develops the skills necessary to assume the Service Advisor role. The position receives service work from customers and communicates with technicians and customers through completion of repairs, including completion of invoices. The role requires safely navigating commercial vehicles and an active service-shop environment. Job descriptions may change based on organizational needs. Employment is contingent upon successful completion of a pre-employment background check and drug screening, which may verify criminal history, employment history, educational credentials, and professional references. Peach State Truck Centers is an Equal Employment Opportunity Employer and does not discriminate on the basis of protected characteristics under federal, state, or local law.

Responsibilities

• Communicate with customers to understand their repair needs and advise them about required repairs and cost estimates.
• Communicate customer needs and job requirements through written work orders and verbal explanations.
• Create work orders.
• Create repair estimates based on technician diagnoses.
• Communicate repair needs to customers and obtain approval for repairs.
• Complete invoices and obtain payment.
• Close repair orders.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed