Service Advisor/Service Writer

Midas - Touch of Gold•Lebanon, IN
•$45,000 - $50,000

About The Position

Midas is seeking a Service Advisor/Service Writer to help drive sales, provide an exceptional customer experience, and support shop operations, including at multiple locations when needed. This role offers hourly pay plus performance bonuses and a potential growth path into store leadership and Store Manager opportunities for the right person. The position includes a five-day work week, bi-weekly pay, and paid training and professional development.

Requirements

  • Strong sales and customer service skills.
  • Ability to communicate confidently with customers.
  • Organized, detail-oriented, and process-driven.
  • Leadership mindset and desire to grow.
  • Flexibility and willingness to support multiple locations.

Nice To Haves

  • Automotive service writing experience is preferred.
  • Automotive knowledge and repair experience are a plus.

Responsibilities

  • Greet customers and build trust.
  • Answer phones and schedule appointments.
  • Perform vehicle walkarounds and review inspection results.
  • Build estimates and present recommendations.
  • Follow up on declined work and customer concerns.
  • Help drive sales and customer retention.
  • Support daily shop operations.
  • Assist multiple locations as business needs require.
  • Help ensure processes are followed and goals are achieved.

Benefits

  • Health insurance
  • Paid time off
  • Training and development
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Performance bonuses
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Paid holidays
  • Bi-weekly pay
  • Five-day work week
  • Professional development
  • Growth path into store leadership
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service