Service Advisor/Service Writer

Midas - Touch of Gold • Valparaiso, IN

10d • $45,000 - $50,000

About The Position

Midas is hiring a Service Advisor to support automotive service operations, deliver a strong customer experience, and help drive sales. The role includes supporting multiple locations as business needs require and offers a growth path toward store leadership and potentially Store Manager for the right person. Compensation is hourly with performance bonuses, and the position includes a five-day work week and bi-weekly pay.

Requirements

• Strong sales and customer service skills.
• Ability to communicate confidently with customers.
• Organized, detail-oriented, and process-driven.
• Leadership mindset and desire to grow.
• Flexible and willing to support multiple locations.

Nice To Haves

• Automotive service writing experience.
• Automotive knowledge and repair experience.

Responsibilities

• Greet customers and build trust.
• Answer phones and schedule appointments.
• Perform vehicle walkarounds and review inspection results.
• Build estimates and present recommendations.
• Follow up on declined work and customer concerns.
• Help drive sales and customer retention.
• Support daily shop operations.
• Assist multiple locations as business needs require.
• Help ensure processes are followed and goals are achieved.

Benefits

• Health insurance
• Paid time off
• Training and development
• Vision insurance
• 401(k)
• 401(k) matching
• Performance bonuses
• Competitive salary
• Dental insurance
• Employee discounts
• Paid holidays
• Professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed