Service Advisor/Service Writer
Midas - Touch of Gold•Michigan City, IN
•$45,000 - $50,000
About The Position
Midas is hiring a Service Advisor/Service Writer to help drive sales, deliver an exceptional customer experience, and support operations across multiple locations as needed. This role offers a growth path toward store leadership and, for the right person, an opportunity to become a Store Manager. Compensation is hourly with performance bonuses. The position includes a five-day work week, bi-weekly pay, paid training, and professional development.
Requirements
- Strong sales and customer service skills.
- Ability to communicate confidently with customers.
- Organized, detail-oriented, and process-driven.
- Leadership mindset and desire to grow.
- Flexible and willing to support multiple locations.
Nice To Haves
- Automotive service writing experience preferred.
- Automotive knowledge and repair experience are a plus.
Responsibilities
- Greet customers and build trust.
- Answer phones and schedule appointments.
- Perform vehicle walkarounds and review inspection results.
- Build estimates and present recommendations.
- Follow up on declined work and customer concerns.
- Help drive sales and customer retention.
- Support daily shop operations.
- Assist multiple locations as business needs require.
- Help ensure processes are followed and goals are achieved.
Benefits
- Training and development
- Vision insurance
- 401(k)
- 401(k) matching
- Performance bonuses
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Paid holidays
- Bi-weekly pay
- Five-day work week
- Paid training
- Professional development
- Clear growth path into store leadership
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
