Service Advisor Assistant/Customer Experience Specialist
808 Automotive•Hubbard, OR
About The Position
Join a family-owned automotive repair shop dedicated to excellent customer service and community ties. The position focuses on welcoming customers, managing appointments, following up after visits, assisting with check-out, and supporting customer transportation and vehicle movement. The employer will train the successful candidate to prepare service estimates, sell services, and communicate effectively with technicians. Prior experience is not necessary; an interest in cars and technology is helpful.
Requirements
- Exceptional interpersonal and communication skills.
- Good computer skills.
- Strong organizational skills and the ability to solve problems and make decisions.
- Ability to interact well with mechanics, customers, and management.
- Positive attitude and team spirit.
Nice To Haves
- A strong interest in cars and technology.
Responsibilities
- Greet customers warmly in person and over the phone.
- Schedule appointments and remind customers of upcoming visits.
- Call customers to follow up after their service visits.
- Move cars and trucks as needed.
- Assist customers during check-out.
- Help transport customers when needed.
- Learn to prepare service estimates, sell services, and communicate with technicians.
Benefits
- Company-paid medical and dental coverage.
- Weekends off; the shop is closed on weekends.
- Paid holidays, vacation, and paid time off.
- Supportive, close-knit team.
- Modern facility with the latest technology.
- Training and growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
