Outlet Customer Experience Specialist, Advisor
Best Buy•Bellflower, CA
•Onsite
About The Position
The Outlet Customer Experience Specialist helps Best Buy deliver a world-class customer experience in its appliance outlet area. The role provides sales support to address customer needs and ensure customers are served. The specialist engages customers using selling skills to build complete, connected solutions while balancing sales velocity with high service. The position also supports outlet inventory and merchandising standards and works with the Sales Manager on sales strategies to achieve operating results, growth objectives, and financial performance goals.
Requirements
- Ability to work successfully as part of a team.
- Ability to work a flexible schedule that includes holidays, nights, and weekends.
Nice To Haves
- Three months of experience working in customer service, sales, or related fields.
Responsibilities
- Carry out responsibilities assigned by store leadership in the outlet area.
- Engage customers using selling skills to build complete, connected solutions while balancing high sales velocity with high service.
- Maintain inventory and merchandising standards in the outlet store area.
- Demonstrate excellence in selling skills and strategy, as reflected in coaching forms and Customer Metrics (NPS and Mystery Shops).
- Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and financial performance goals.
Benefits
- Competitive pay
- Employee discount
- Financial savings and retirement resources
- Support for physical and mental well-being
- Leave of absence options and potential pay sources, subject to eligibility
- Paid time off, subject to eligibility and applicable factors
- Incentive pay for eligible roles
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
