Server The Reserve at East Longmeadow

LCB Senior Living•East Longmeadow, MA

1d•$17 - $19•Onsite

About The Position

LCB Senior Living is hiring a Server at The Reserve at East Longmeadow in East Longmeadow, Massachusetts. This full-time role provides customer service in a restaurant-style dining environment for residents and guests. The server works closely with the Culinary Services Director and/or Executive Director to support resident satisfaction with food and dining programs. The posted wage range is $17.00–$18.50 per hour, based on years of experience. The role involves taking and delivering meal orders, serving beverages, setting and clearing tables, supporting dining programs and events, and maintaining a clean and sanitary dining room. The server also communicates residents’ food preferences to dining leadership and collaborates with dining and kitchen staff.

Requirements

Ability to respond calmly to emergency situations.
Strong organization and time-management skills.
Ability to communicate in English orally and in writing.
Focus and dedication to excellent customer service.
Ability to handle multiple jobs and priorities.
Education: Less than high school.

Responsibilities

Provide a high level of customer service and promote a restaurant-style dining atmosphere.
Work with the Culinary Services Director and/or Executive Director to keep residents satisfied with food and dining programs.
Set tables according to LCB standards.
Serve beverages to residents and guests as requested.
Review the daily menu with residents.
Take and deliver accurate meal orders to residents and guests.
Remove used or soiled plates, utensils, glasses, and linen from the dining room as needed.
Assist with the preparation and execution of dining enhancement programs.
Follow Quality Enhancement standards and standard food-safety practices.
Assist with the preparation and execution of special events, banquets, and theme meals.
When applicable, acquaint new residents with menus, seating, dining options, and hours.
Clean and sanitize carpet, tables, chairs, condiment containers, and dining-room equipment.
Communicate resident likes and dislikes to the food service director and/or dining-room manager for menu planning and resident satisfaction.
Promote teamwork and cooperation among staff.
Attend pre-meal stand-up meetings for dining and kitchen staff.