Server - Cece's Roland Park

Live! Hospitality & Entertainment • Baltimore, MD

9d • Onsite

About The Position

Cece's Roland Park is hiring a Server to provide food and beverage service across its dining spaces. The venue offers European cuisine with coastal flair in its main dining area, house-made pastas and artisan pizzas at Cece's Kitchen, and an al fresco courtyard. The role involves guest service, order taking, food and beverage sales, payment handling, and coordination with bartenders, kitchen staff, and other departments. This is a tipped position with an hourly rate of $3.63 plus tips.

Requirements

• At least 1 year of serving experience in a fast-paced food and beverage venue; nightclub experience preferred.
• Meet state legal age requirements.
• Speak fluent English.
• Be courteous, pleasant, and good-natured.
• Communicate effectively with guests, bartenders, wait staff, cooks, and supervisors.
• Hold alcohol-awareness certification and/or a food-service permit or valid health/food-handler card, as required by local or state authorities.
• Use reading and writing skills to take orders and complete paperwork.
• Use basic math skills when handling cash and credit.
• Be able to handle, carry, or lift items weighing up to 50 pounds.
• Be able to stand and move safely and efficiently throughout the facility during each shift.
• Be able to bend, stoop, kneel, and lift.

Nice To Haves

• Experience in a nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, and non-alcoholic beverages, including designated glassware, preparation methods, and garnishes.
• Proficiency in languages other than English.

Responsibilities

• Greet guests and promptly and professionally take beverage and food orders.
• Serve cocktails and menu items to bar guests and upsell when taking orders.
• Provide energetic, outgoing, professional service and work to ensure guest satisfaction.
• Communicate effectively with guests, coworkers, and kitchen staff, including through the point-of-sale system.
• Learn concept products and menu items to guide guests and sell food and beverage items.
• Check guests' identification to verify they meet minimum legal age requirements for consuming alcohol.
• Monitor guest behavior and alcohol consumption; stop service when appropriate and notify management about excessive consumption or impairment.
• Complete assigned side work.
• Accurately account for guest sales and payments.
• Alert management to service or safety issues and make service-recovery gestures within established guidelines.
• Promote teamwork and quality service through communication and coordination with other departments.
• Coordinate ordering and receipt of food and beverages with bartenders and kitchen staff.

Benefits

• Health insurance (for full-time associates).
• Dental insurance (for full-time associates).
• Vision insurance (for full-time associates).
• Meals provided (for full-time associates).
• Referral program (for full-time associates).
• Growth opportunities with Live! Hospitality & Entertainment (for full-time associates).
• Free parking.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed