Server Assistant/Busser - Cece's Roland Park

Live! Hospitality & Entertainment•Baltimore, MD

About The Position

Cece's Roland Park is hiring a Server Assistant/Busser to support service in its main dining area and adjacent kitchen. The venue features European cuisine, house-made pastas, artisan pizzas, and an al fresco courtyard. The role assists the serving staff, helps ensure guest needs are met, and maintains clean, orderly service stations and dining areas. The position starts at $5.50 per hour plus tips.

Requirements

  • Fluent English; communication skills are used frequently when interacting with guests, employees, and third parties.
  • Ability to interact with guests, employees, and third parties in a way that reflects well on the venue, brand, and company.
  • Reading and writing abilities to answer guest questions about the menu.
  • Basic mathematical skills.
  • Strong attention to detail.
  • Ability to carry or lift items weighing up to 75 pounds.
  • Ability to handle food, utensils, products, and bussing tubs or trays.
  • Ability to stand, bend, stoop, and kneel.
  • Ability to move safely and efficiently throughout the facility.

Nice To Haves

  • Prior customer service and/or restaurant experience.
  • Fluency in languages other than English.

Responsibilities

  • Maintain an energetic, outgoing, and fun personality while remaining professional.
  • Perform varied duties to support the proper steps of service.
  • Provide polite, professional, and courteous customer service.
  • Assist serving staff in meeting customer needs promptly and professionally.
  • Keep service stations clean and orderly throughout the shift, and restock them.
  • Clear and clean tables promptly, then reset them according to location specifications.
  • Complete multiple tasks at a time.
  • Communicate effectively with coworkers and guests, including with patience, courtesy, and good humor.
  • Complete assigned side work.
  • Maintain a clean and orderly work area to support safety.
  • Clear empty tables and set tables for new guests.

Benefits

  • 401(k) matching
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Meals provided
  • Paid time off
  • Referral program
  • Growth opportunities with Live! Hospitality & Entertainment
  • Free parking
  • Competitive DC wages
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