Server

Experience Senior Living•Greenwood, IN

11d

About The Position

Experience Senior Living is seeking a Server to help create a fine dining atmosphere and provide excellent customer service to residents and guests. The Server supports resident satisfaction by working with culinary leadership, delivering accurate meal orders, maintaining the dining room, following food safety practices, and assisting with special events. The role also contributes to teamwork and communicates residents’ preferences to support menu planning.

Requirements

Basic reading, writing, and mathematical skills.
Strong communication and teamwork skills.
Strong organization and time-management skills.
Ability to resolve problems involving dissatisfied customers and/or employees.

Responsibilities

Provide a high level of customer service and promote a fine dining atmosphere.
Work with the Director of Culinary Services and/or Executive Director to keep residents satisfied with food and dining programs.
Set tables in accordance with ESL standards.
Serve beverages to residents and guests as requested.
Review the daily menu with residents.
Take and deliver accurate meal orders to residents and guests.
Remove used or soiled plates, utensils, glasses, and linen from the dining room as needed.
Follow Quality Enhancement standards and standard food safety practices.
Assist with preparing and executing special events, banquets, and theme meals.
When applicable, acquaint new residents with menus, seating, and dining options.
Clean and sanitize carpet, tables, chairs, condiment containers, and dining-room equipment.
Communicate residents’ likes and dislikes to the Director of Culinary Services for menu planning and resident satisfaction.
Create a strong sense of teamwork and cooperation among staff.
Attend the pre-meal stand-up for dining and kitchen staff.
Perform other duties as needed and/or assigned.