Server

Experience Senior Living•Lone Tree, CO

About The Position

Experience Senior Living is seeking a Server to provide customer service and support a fine dining atmosphere for residents and guests. The Server works closely with the Director of Culinary Services and/or Executive Director to support resident satisfaction with food and dining programs. The role includes setting tables, reviewing menus, taking and delivering meal orders, serving beverages, maintaining the dining area, and assisting with special events and meals. The Server also helps new residents become familiar with dining options when applicable and communicates resident preferences to the Director of Culinary Services to support menu planning and satisfaction.

Requirements

  • Basic reading, writing, and mathematical skills.
  • Ability to resolve problems involving dissatisfied customers and/or employees.
  • Experience in a sit-down restaurant serving role.
  • Ability to learn handheld POS devices and related restaurant technology.
  • General knowledge of alcohol, including beer, wine, and simple cocktails.
  • Eligible to work in the United States.
  • Available to work some weekends.

Nice To Haves

  • Experience with handheld POS devices.

Responsibilities

  • Provide a high level of customer service and promote a fine dining atmosphere.
  • Work with the Director of Culinary Services and/or Executive Director to keep residents satisfied with food and dining programs.
  • Set tables in accordance with ESL standards.
  • Serve beverages to residents and guests as requested.
  • Review the daily menu with residents.
  • Take and deliver accurate meal orders to residents and guests.
  • Remove used or soiled plates, utensils, glasses, and linen from the dining room as needed.
  • Follow Quality Enhancement standards and standard food safety practices.
  • Assist with preparation and execution of special events, banquets, and theme meals.
  • When applicable, acquaint new residents with menus, seating, and dining options.
  • Clean and sanitize carpet, tables, chairs, condiment containers, and dining room equipment.
  • Communicate resident likes and dislikes to the Director of Culinary Services for menu planning and resident satisfaction.
  • Promote teamwork and cooperation among staff.
  • Attend the Pre-Meal stand-up for dining and kitchen staff.
  • Perform other duties as needed and/or assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short-term and long-term disability coverage
  • Life and voluntary life insurance
  • 401(k) with employer matching
  • Paid holidays
  • Up to 20 days of PTO in the first three years
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