Server The Residence at Great Woods

LCB Senior Living•Norton, MA
•$16 - $21•Onsite

About The Position

LCB Senior Living is hiring a Server at The Residence at Great Woods in Norton, Massachusetts. The Server provides customer service in a restaurant-style dining environment for residents and guests and works with the Culinary Services Director and/or Executive Director to support resident satisfaction with food and dining programs. This is a part-time position, with a stated wage band of $16–$21 per hour based on years of experience. The role includes setting tables, reviewing menus, taking and delivering meal orders, serving beverages, clearing and cleaning dining areas, and supporting dining enhancements and special events. The Server communicates residents’ dining preferences to food service leadership, follows food safety and quality standards, and cooperates with dining and kitchen staff.

Requirements

  • Ability to respond calmly to emergency situations.
  • Strong organizational and time-management skills.
  • Ability to communicate in English orally and in writing.
  • Focus and dedication to providing excellent customer service.
  • Ability to handle multiple jobs and priorities.
  • Finger and hand dexterity to handle and manipulate instruments and equipment.
  • Visual and auditory acuity.
  • Ability to lift and carry objects; the posting states a minimum weight of fifteen (25) lbs.
  • Ability to push and pull carts and continuously walk, sit, and stand.
  • Ability to turn, crouch, kneel, stoop, bend below the waist, and reach above shoulder height as tasks dictate.
  • Ability to use good body mechanics.
  • Ability to type and use a computer.

Responsibilities

  • Provide a high level of customer service and promote a restaurant-style dining atmosphere.
  • Work with the Culinary Services Director and/or Executive Director to help keep residents satisfied with food and dining programs.
  • Set tables according to LCB standards.
  • Serve beverages to residents and guests as requested.
  • Review the daily menu with residents.
  • Take and deliver accurate meal orders to residents and guests.
  • Remove used or soiled plates, utensils, glasses, and linen from the dining room as needed.
  • Assist with preparing and executing dining enhancement programs.
  • Follow Quality Enhancement standards and standard food safety practices.
  • Assist with preparing and executing special events, banquets, and theme meals.
  • When applicable, acquaint new residents with menus, seating, dining options, and hours.
  • Clean and sanitize carpets, tables, chairs, condiment containers, and dining-room equipment.
  • Communicate residents’ likes and dislikes to the food service director and/or dining room manager for menu planning and resident satisfaction.
  • Promote teamwork and cooperation among staff.
  • Attend the pre-meal stand-up for dining and kitchen staff.

Benefits

  • Full-time associates: health, vision, and dental benefits, 401(k), paid time off, and holiday pay, starting from Day One.
  • Part-time associates working 24–29 hours: paid time off and holiday pay.
  • Possibility of tuition reimbursement.
  • Work with an amazing team.
  • Rewarding role working with seniors.
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