Server The Residence at Salem Woods

LCB Senior Living•Salem, NH
•$17 - $20•Onsite

About The Position

LCB Senior Living is hiring a Server at The Residence at Salem Woods in Salem, New Hampshire. The Server provides customer service in a restaurant-style dining environment for residents and guests, supporting meal service, dining programs, and special events. The role requires weekend availability and is offered on a per-diem basis. The listed pay range is $17.00–$20.00 per hour. The Server works closely with the Culinary Services Director and/or Executive Director to support resident satisfaction with food and dining programs. The position also includes maintaining a clean and sanitary dining room, following food-safety practices, and communicating residents’ preferences to support menu planning and satisfaction. The role requires the ability to respond calmly to emergencies, communicate in English orally and in writing, manage multiple tasks, and provide excellent customer service. Physical duties include handling equipment, lifting and carrying objects, moving carts, walking, sitting, standing, and bending or reaching as tasks require. The position requires less than a high school education. LCB Senior Living states that it is an Equal Opportunity Employer and that employment opportunities are provided without discrimination based on protected characteristics. The company notes that reasonable accommodations may be available for performing essential job functions.

Requirements

  • Ability to respond calmly to emergency situations.
  • Strong organization and time-management skills.
  • Ability to communicate in English orally and in writing.
  • Focus on and dedication to excellent customer service.
  • Ability to handle multiple jobs and priorities.
  • Less than a high school education.
  • Finger and hand dexterity to handle and manipulate instruments and equipment.
  • Visual and auditory acuity.
  • Ability to lift and carry objects; the posting specifies a minimum of fifteen (25) lbs.
  • Ability to push and pull carts and continuously walk, sit, and stand.
  • Ability to turn, crouch, kneel, stoop, bend below the waist, and reach above shoulder height as tasks dictate.
  • Ability to use good body mechanics.
  • Ability to type and use a computer.
  • Weekend availability required.

Responsibilities

  • Provide a high level of customer service and promote a restaurant-style dining atmosphere.
  • Work with the Culinary Services Director and/or Executive Director to support resident satisfaction with food and dining programs.
  • Set tables according to LCB standards.
  • Serve beverages to residents and guests as requested.
  • Review the daily menu with residents.
  • Take and deliver accurate meal orders to residents and guests.
  • Remove used or soiled plates, utensils, glasses, and linen from the dining room as needed.
  • Assist with preparing and executing dining enhancement programs.
  • Follow Quality Enhancement standards and standard food-safety practices.
  • Assist with preparing and executing special events, banquets, and theme meals.
  • When applicable, acquaint new residents with menus, seating, dining options, and dining hours.
  • Clean and sanitize the dining room’s carpet, tables, chairs, condiment containers, and equipment.
  • Communicate residents’ likes and dislikes to the food service director and/or dining room manager for menu planning and resident satisfaction.
  • Promote teamwork and cooperation among staff.
  • Attend the pre-meal stand-up for dining and kitchen staff.

Benefits

  • Full benefits effective date of hire for full-time employees, including health, vision, and dental coverage.
  • 401(k).
  • Paid time off (PTO).
  • Possibility of tuition reimbursement.
  • Work with an amazing team.
  • Rewarding role working with seniors.
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