Receptionist The Residence at Selleck's Woods

LCB Senior Living•Darien, CT

2d•$18 - $20•Onsite

About The Position

LCB Senior Living is hiring a part-time overnight Receptionist at The Residence at Selleck's Woods in Darien, Connecticut. The role provides front-desk and clerical support while representing the residence professionally and courteously to residents, visitors, coworkers, potential residents, family members, professionals, and the surrounding community. The Receptionist helps support community occupancy and responds calmly to emergency situations. The position is part time, listed as 24–29 hours, and pays $18.00–$20.00 per hour based on years of experience. A high school diploma or GED is preferred. Applicants need six months to one year of prior reception experience in an office environment.

Requirements

Knowledge of basic telephone reception systems and techniques.
Ability to handle incoming calls and visitors pleasantly and courteously, provide clerical support, and represent the residence professionally.
Ability to respond calmly and completely to emergency situations.
Ability to communicate in English orally and in writing.
Focus and dedication to excellent customer service.
Six months to one year of prior reception experience in an office environment.
Physical ability to lift at least 15 pounds and carry objects; push and pull carts; continuously walk, sit, and stand; turn, crouch, kneel, stoop, bend below the waist, and reach above shoulder height as tasks require; and use good body mechanics.
Finger and hand dexterity to handle and manipulate instruments and equipment; visual and auditory acuity; and ability to type and use a computer.

Nice To Haves

High school diploma or GED.
Typing or word-processing experience.

Responsibilities

Promote the mission and core values of the Residence and LCB Senior Living to residents, visitors, coworkers, and the surrounding community.
Represent the community positively and interact with potential residents, family members, and professionals to support community occupancy.
Perform duties with a positive attitude.
Answer incoming telephone calls professionally and courteously and direct them appropriately.
Greet guests and visitors professionally and courteously and direct them appropriately.
File correspondence and sort mail.
Record and type guest meal charges.
Maintain and file resident safety sheets.
Type correspondence as needed.
Coordinate front-desk activities and keep the front desk neat and orderly.
Respond to emergency situations by contacting the appropriate parties, such as 911, the fire department, or police.
Attend required in-service training sessions and orientations.
Respond to residents’ needs courteously.
Regularly update the communication log book.
Maintain and restock community brochures.