Server

Hotel Covington•Covington, KY

12d

About The Position

Hotel Covington is seeking an intuitive, passionate Server for Coppin’s Restaurant. The hotel is a modern luxury property in a celebrated downtown building, offering business and leisure travelers an authentic, locally influenced experience. Its food and beverage program draws on regional and local culture and sourcing. The Server provides guests with an enjoyable, professional dining and beverage experience. The role includes serving food and beverages, taking orders accurately, learning menu details, preparing beverages, and maintaining tables and work areas. Associates may be asked to work varying schedules according to hotel business needs and assist in other departments as assigned.

Requirements

Good reading, writing, and oral proficiency in English.
High school education or equivalent experience.
Minimum of 2 years of food and beverage experience.
Great wine and food knowledge.
Ability to work well unsupervised and alone without direct supervision.
Drive and determination.
Ability to maintain a positive work ethic and contribute to a positive work environment.
Ability to work varying schedules as required by hotel business needs.
Ability to stand and walk continuously for 4–5 hours at a time.
Ability to lift and carry a 30-pound tray, crate, or box occasionally.
Ability to negotiate wet tile floors, steps, and varied floor surfaces.
Fine motor coordination for pouring beverages, decorating cocktails, and folding napkins.
Ability to push or pull carts; the description notes carts weighing 250 pounds and 12–20 pounds of push/pull force.
Ability to handle hot fluids and lighted candles.
Excellent sight and balance for negotiating varied floor surfaces, and excellent speech and hearing for interacting with guests.
Ability to work in extreme temperatures, including freezers at -10°F and kitchens at +110°F, possibly for one hour or more.

Nice To Haves

Computer skills are helpful but not required.

Responsibilities

Provide guests with an enjoyable, expertly served dining and beverage experience that meets standards for quality, professionalism, and friendliness.
Serve and clear food and beverage items unobtrusively and professionally.
Learn menu items, including their preparation, ingredients, and descriptions.
Follow established procedures for knowledgeable, correct, and efficient order taking.
Prepare and serve beverages for servers and guests efficiently and professionally.
Carry trays, bus tables, and reset tables with appropriate items.
Keep the work area clean and tidy.
Attend required meetings and follow payroll and uniform procedures.
Properly handle and report associate and guest accidents.
Maintain knowledge of and comply with departmental policies, service procedures, and standards.
Assist with responsibilities and duties in other departments as assigned by management.
Maintain positive working relationships with associates by promoting teamwork and a harmonious working climate.
Recommend service and product improvements to improve operations.