Server - Carversteak NY

Carver Road Hospitality•New York, NY

About The Position

Carver Road Hospitality is hiring professional Servers for Carversteak NY, a restaurant concept featuring culinary leadership by Daniel Ontiveros, mixology by Francesco Lafranconi, and design by Rockwell Group led by David Rockwell. The Server takes orders, asks about food allergies and dietary restrictions, shares information about specials, and provides timely food and beverage service while monitoring guests’ dining experiences. The role involves interacting politely and courteously with guests, coworkers, and supervisors, and working as part of a team to deliver professional, exceptional service and guest satisfaction.

Requirements

Previous hospitality experience in a high-volume restaurant or lounge.
Ability to stand, lift, and bend for extended periods.
Ability to bend and lift up to 50 lbs.
Ability to perform tasks that may involve repetitive motion.
Ability to remain focused in a fast-paced, changing environment.
Ability to work a flexible schedule that includes varying shifts, days, evenings, weekends, and holidays.

Responsibilities

Present menus, answer questions, and make suggestions about food and beverage items.
Inform guests of food and beverage specials and their prices.
Ask each guest about allergies and dietary restrictions.
Enter orders accurately into the POS system and follow proper cash and payment card procedures.
Ensure timely delivery of food and beverages.
Maintain in-depth knowledge of food and beverage menus and the company.
Serve alcoholic beverages in accordance with state regulations and alcohol awareness training standards.
Follow Department of Health and company sanitation standards to protect guests, employees, and the establishment.
Complete end-of-shift financial procedures accurately.
Communicate guest needs to Front-of-House and Back-of-House support staff, managers, and chefs.
Set up the floor and complete opening, closing, and side-work procedures as directed by management.
Report breakage or damage to equipment or furniture to management immediately.
Attend and participate in daily pre-service meetings.
Keep knowledge current by participating in staff training opportunities.
Maintain a positive and professional attitude and provide help and support to other employees.
Maintain professional appearance standards as directed in the Employee Handbook.
Anticipate and accommodate guest needs while providing professional, exceptional service.
Maintain general cleanliness of assigned stations and the venue.