Server Assistant - Carversteak NY

Carver Road Hospitality•New York, NY

About The Position

Carver Road Hospitality is hiring professional Server Assistants for Carversteak NY, a restaurant concept featuring culinary leadership by Daniel Ontiveros, mixology by Francesco Lafranconi, and design by Rockwell Group led by David Rockwell. The company operates restaurants, lounges, and lifestyle experiences and offers growth opportunities across its hospitality business. The Server Assistant, described in the position summary as a busser, supports dining-room service by setting and clearing tables, replacing silverware, keeping beverage glasses full, and following sanitation and safety policies. The role also helps prepare and maintain coffee and bread stations, supports opening and closing procedures, polishes and restocks service items, maintains dining areas and guest restrooms, and anticipates guest needs. The position requires professional, attentive service and communication with front-of-house and back-of-house colleagues. Duties and working conditions may change, and management may assign additional tasks.

Requirements

Previous busser or hospitality experience in a high-volume restaurant or lounge.
Ability to stand, lift, and bend for extended periods.
Ability to bend and lift up to 50 pounds.
Ability to work and remain focused in a fast-paced, changing environment.
Ability to work a flexible schedule that may include days, evenings, weekends, and holidays.

Responsibilities

Set and clear tables, place and replace silverware, and keep beverage glasses full.
Clean machines and appliances such as coffee and tea makers, glass washers, and bread warmers.
Maintain the cleanliness and organization of the coffee and bread station during service.
Set up bread trays and butter dishes, and prepare coffee and tea beverages to order.
Set up coffee and bread stations and complete side work and opening or closing procedures as directed by management.
Sort soiled china, glasses, and silverware outside the breakdown area; polish glasses and silverware; and restock server stations.
Maintain cleanliness and paper supplies in guest restrooms during service.
Empty trash, sweep floors, restock dining-room supplies, and keep dining areas and service stations clean and organized.
Anticipate and accommodate guest needs while providing professional service to support guest satisfaction.
Communicate guest needs to front-of-house and back-of-house support staff, servers, managers, and chefs.
Follow Department of Health and company sanitation standards to protect guests, employees, and the establishment.
Report breakage or damage to equipment or furniture to management immediately.
Attend and participate in daily pre-service meetings.
Maintain and update job knowledge by participating in staff training opportunities.
Maintain professional appearance standards as directed in the Employee Handbook.