Server - Canopy Deer Valley

Extell Development Company•Park City, UT

2d•Onsite

About The Position

The Server at Canopy by Hilton seamlessly transitions between restaurant outlets and banquet events, ensuring a high level of hospitality across both environments. Grounded in a strong Culture of Care, this role is responsible for greeting guests, executing precise order delivery, and maintaining smooth floor operations while strictly adhering to property standard operating procedures (SOPs). By focusing strictly on service execution, this position remains distinct from other dedicated food and beverage roles such as host/hostess, bartender, or utility positions.

Requirements

Must be 21 years of age or older to take orders, handle, dispense, or serve alcoholic beverages under Utah state law.
Natural hospitality enthusiast who thrives in a dynamic, dual-environment setting and can easily shift gears between restaurant and banquet service paces.
Passionate about people, local culinary storytelling, and committed to fostering a workplace rooted in a genuine Culture of Care.
Strong collaborative spirit on the floor, communicating with team members and guests with absolute clarity and Compassionate Candor.
Proven ability to maintain a calm, organized, and positive demeanor under the strict timelines and high pressure of large group events.
Detail-oriented mindset with a strong commitment to following property standard operating procedures (SOPs) and safety guidelines.
Exceptional attention to detail and a commitment to high-quality work.
Ability to work independently and efficiently, as well as collaboratively within a team.
Must possess or successfully obtain a valid Utah DABS Alcohol Server Certification (S.I.T. or equivalent approved state training) within 30 days of hiring.
A valid local Food Handler's Permit must also be obtained within 30 days of employment.
Minimum 1–2 years of food and beverage service experience in a hotel restaurant, standalone upscale dining establishment, or busy banquet operation.
Dual experience is highly preferred.
Prior experience working with hospitality POS software platforms.

Nice To Haves

Dual experience is highly preferred.

Responsibilities

Actively engage with guests upon seating to understand their specific needs, severe food allergies, and dietary preferences, communicating these details immediately to the culinary team to ensure safe preparation.
Ensure Utah state compliance by confirming and maintaining a guest’s intent to order and consume food prior to taking orders for or serving any alcoholic beverage.
Guide guests through the menu with clear product knowledge, emphasizing local and regional food and beverage offerings.
Input orders accurately into the point-of-sale (POS) system, managing proper course timing, table pacing, and clearly flagging specific dietary restrictions or allergies for the kitchen.
Practice continuous, unobtrusive "pre-clearing" throughout the meal by removing used silverware, empty glassware, and completed plates from the table as guests finish each course when needed.
Clear remaining items immediately upon guest departure, sanitize the table surface according to health protocols, and reset the station cleanly to brand standards for the next seating as needed.
Process guest checks cleanly and handle cash/credit reconciliation at the end of each shift according to standard accounting procedures.
Review and follow Banquet Event Orders (BEOs) to verify room setup parameters, menu timing, and beverage requirements.
Participate in the physical setup and teardown of event rooms, positioning tables, chairs, linens, and buffets efficiently.
Deliver banquet service styles, including plated courses, buffet oversight, and passed hors d'oeuvres, with consistency and speed.
Execute synchronized table clearing during plated banquet events, removing plates from an entire table simultaneously once all guests have completed their course.
Ensure back-of-house banquet storage spaces remain organized, clean, and stocked with necessary glassware, silverware, and holloware.
Return all cleared dishware, glassware, and silver to the dishwashing area safely.
Sort items systematically to prevent breakage, and assist in polishing washed glassware and flatware to keep backup inventory pristine as needed.
Adhere strictly to the Utah 100% ID law by checking the physical or approved mobile identification of every single customer ordering alcohol, regardless of age appearance.
Inspect physical IDs for court ordered "NO ALCOHOL SALE" designations or markings before processing or carrying any alcoholic drink order.
Adhere strictly to state portion regulations, ensuring primary liquor pours do not exceed 1.5 oz via calibrated metered dispensing systems, wine pours do not exceed 5 oz, and total spirituous liquor per mixed beverage does not exceed 2.5 oz.
Safely clear and bus all empty beverage containers, glassware, and plates to the dishwashing area, monitoring for potential safety or breakage hazards.
Ensure all liquor, wine, and heavy beer remain stored in designated, secure DABS-approved lockups during restricted sales hours.