Server - Tygart Hotel's Oxley House

Tygart Hotel•Elkins, WV

About The Position

The Server works at Oxley House in the newly renovated Tygart Hotel in Elkins, West Virginia, serving restaurant and event guests. The position is responsible for welcoming guests and helping create a positive experience by keeping tables clean and tidy, presenting menus, taking orders, and serving food and beverages. The role suits someone who is friendly, quick on their feet, and comfortable working in a fast-paced environment. Compensation starts at $3.00 per hour plus tips and gratuities. The job description notes that its duties are not exhaustive and may change with or without notice. Standard operating procedures, training checklists, and departmental handbooks will be provided. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are equal opportunity employers committed to equal employment opportunity and affirmative action.

Requirements

  • Strong organizational skills and the ability to manage priorities and workflow.
  • Versatility, flexibility, and willingness to work enthusiastically amid changing priorities.
  • Excellent customer service skills.
  • Good judgment and the ability to make timely, sound decisions.
  • Professional appearance and demeanor.
  • Ability to communicate effectively with people at all levels and from various backgrounds.

Nice To Haves

  • Previous experience in a restaurant setting is preferred.
  • Knowledge of state liquor regulations and ability to identify when a guest or member has reached their alcohol limit.
  • Bilingual skills are a plus.
  • Creative, flexible, and innovative team player.

Responsibilities

  • Greet guests upon arrival and assist with seating as needed.
  • Open, present, and pour wines and champagnes professionally when needed.
  • Maintain cleanliness and sanitation, including performing closing clean-up duties.
  • Handle purchasing transactions, operate the cash register, and account for daily sales.
  • Resolve guest or member problems and complaints using sound judgment, or refer issues to management as needed.
  • Accurately write food and beverage tickets and promptly submit them to the kitchen or bar.
  • Coordinate with kitchen staff to clarify special requests.
  • Perform other related duties assigned by management.
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