Server, In-Room Dining (Part-time)

Montage Hotels & Resorts • Newport Beach, CA

8d

About The Position

The Server, In-Room Dining position at Pendry delivers professional, timely food and beverage service and personalized guest experiences. The role includes assisting guests with menu selections, answering questions about ingredients and preparation, taking and communicating orders accurately, anticipating guest needs, and checking on satisfaction. Servers promote menu items and specials, follow the food and beverage sequence of service, attend daily pre-shift meetings, and uphold cleaning and safety standards. Additional duties may be assigned based on business needs.

Requirements

• Ability to work a flexible schedule, including weekends and holidays.
• Ability to collaborate in a team environment.
• Basic communication skills.
• Ability to stand and remain mobile for extended periods during scheduled shifts.
• Ability to lift and carry up to 50 pounds regularly and for extended periods during a shift.
• Ability to push and pull food-serving equipment and carts weighing up to 200 pounds on a semi-regular basis.

Nice To Haves

• At least one year of experience in food and beverage operations.
• Prior experience with Micros or other systems.
• Luxury hotel experience.

Responsibilities

• Ensure food and beverages are served professionally and in a timely manner.
• Assist guests with menu selections, recommendations, and questions about ingredients, preparation methods, and dietary restrictions.
• Take food and beverage orders accurately and efficiently, recording special requests and communicating them to kitchen staff.
• Anticipate guest needs during service, including refilling drinks, clearing plates, and offering dessert or coffee.
• Check in with guests to confirm satisfaction and promptly address concerns or issues.
• Promote menu items, specials, and promotions using suggestive selling techniques.
• Adhere to cleaning and safety standards.
• Attend daily pre-shift meetings.
• Consistently follow the food and beverage sequence of service with attention to detail.
• Meet guest expectations and create memorable guest experiences.
• Perform additional duties as assigned based on business needs.

Benefits

• Free meals.
• Free uniforms and cleaning.
• Ongoing community outreach events.
• Hotel discounts.
• Associate events throughout the year.
• Healthcare benefits.
• 401(k) retirement plan with company matching.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed