Restaurant 1915 Server- Bear Mountain

Guest Services, Inc.•Town of Ticonderoga, NY

About The Position

Bear Mountain Inn's Restaurant 1915 is hiring an experienced Fine Dining Server to serve guests in its dining room and outdoor deck overlooking the lake. The server takes food and beverage orders, provides courteous and efficient service, follows company billing procedures, and helps create a welcoming and pleasant dining experience. The position includes preparing and maintaining the dining area and service stations and reporting safety concerns and gratuities as required.

Requirements

  • Partial high school education; a high school diploma or GED equivalent is preferred.
  • Strong sanitation habits.
  • Mathematical skills.
  • Strong customer service abilities, including actively seeking ways to assist customers and coworkers.
  • Ability to recognize problems and communicate them to management.
  • Ability to read and write work-related documents in English and communicate clearly in English with customers and coworkers.
  • Ability to work in a fast-paced kitchen and communicate constantly with other employees.
  • Ability to perform the physical demands of the position, including standing throughout the workday, frequent movement and reaching, regular stair climbing, and lifting, carrying, and pushing loads up to 50 pounds at times.
  • Ability to withstand temperature extremes in freezer, refrigerator walk-in, and grill areas.
  • Physical presence at the job site is essential.

Nice To Haves

  • High school diploma or GED equivalent.
  • Experience as a fine dining server.

Responsibilities

  • Greet guests politely and positively, take beverage orders, and verify identification when needed to confirm guests meet the minimum age for consuming alcoholic beverages.
  • Answer menu questions, explain ingredients and preparation methods, make suggestions, and take food orders.
  • Submit food orders to the kitchen.
  • Serve entrees in a friendly and efficient manner.
  • Check on guests throughout their meals and attend to their needs.
  • Deliver checks, complete transactions, and provide accurate change when necessary.
  • Clean up after meal service and prepare and set up the dining area for the next service.
  • Keep assigned tables clean and properly set, including vacuuming and arranging tables and chairs.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Report gratuities at the end of each shift according to company policy and law.
  • Remain alert to safety issues and report them promptly to a manager.
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