Temporary Full Time Server - San Francisco at Embarcadero

Four Seasons Hotels and Resorts•San Francisco, CA

11d•Onsite

About The Position

Four Seasons Hotel San Francisco at Embarcadero seeks a Temporary Full Time Server to join their talented Orafo team. This is a temporary full-time assignment starting at 3 months with the possibility of extension based on the business needs of the hotel. The work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. They are looking for individuals with not only the right skills but also the right attitude for the role.

Requirements

Experience working a minimum of 2-3 years in Food & Beverage and previous experience as a server
Thrive working in a fast paced, and large team environment
The Server position may require continuous standing for up to 8 hours a day and requires the ability to lift up to 50lbs
Preferred experience in a luxury hotel or resort
Must be flexible with schedule - Able to work weekdays, weekends, and holidays shifts
Strong oral presentation skills
Ability to carry and balance a tray
Ability to accurately process cash and credit card transactions
Ability to multi-task in a high volume and demanding environment
Strong problem-solving skills, ability to handle difficult situations and guests
Requires reading, writing and oral proficiency in the English language
Successful candidate must possess legal work authorization in the United States

Responsibilities

Take guest orders and describe the selection of food & beverage menu items to guests by offering interesting and vivid descriptions of each item’s, origin, taste, and preparation methods
Communicate guest orders including any special needs or requests to the kitchen and bar using the hotel’s point-of-sales system; coordinate food and beverage timings
Check completed kitchen orders with the guest’s original order and transport items to the guest table or lounge chair in a timely manner to ensure proper food quality
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Read each table and adapt to the guest, creating a customized experience for a variety of local guests, international travelers, and building residents alike
Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals
Breakdown, clean and set-up of tables and chairs
Work harmoniously and professionally with co-workers and supervisors
Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed