Server - San Francisco at Embarcadero

Four Seasons•San Francisco, CA

2d•Onsite

About The Position

The Four Seasons Hotel San Francisco at Embarcadero seeks a Server to join their talented Orafo team. This is an opportunity to be part of a leading luxury hotel company. The work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. They are looking for individuals with the right skills and attitude.

Requirements

Minimum of 2-3 years of experience in Food & Beverage.
Previous experience as a server.
Ability to carry and balance a tray.
Ability to accurately process cash and credit card transactions.
Ability to multi-task in a high volume and demanding environment.
Strong problem-solving skills, ability to handle difficult situations and guests.
Requires reading, writing and oral proficiency in the English language.
Successful candidate must possess legal work authorization in the United States.

Nice To Haves

Thrive working in a fast-paced, and large team environment.
Continuous standing for up to 8 hours a day.
Ability to lift up to 50lbs.
Preferred experience in a luxury hotel or resort.
Must be flexible with schedule - Able to work weekdays, weekends, and holidays shifts.
Strong oral presentation skills.

Responsibilities

Take guest orders and describe food & beverage menu items with interesting and vivid descriptions of each item’s origin, taste, and preparation methods.
Communicate guest orders, including special needs or requests, to the kitchen and bar using the hotel’s point-of-sales system; coordinate food and beverage timings.
Check completed kitchen orders with the guest’s original order and transport items to the guest table or lounge chair in a timely manner to ensure proper food quality.
Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Read each table and adapt to the guest, creating a customized experience for a variety of local guests, international travelers, and building residents.
Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.
Breakdown, clean, and set-up of tables and chairs.
Work harmoniously and professionally with co-workers and supervisors.
Assist with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed.