About The Position

The Four Seasons Hotel San Francisco at Embarcadero seeks an Overnight Part-Time Bell Attendant to join their talented team. This is an opportunity to be part of a luxury hotel company. The work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. They are looking for individuals with the right skills and attitude.

Requirements

  • Reading, written and oral proficiency in the English language is required.
  • Must be able to cope with stress and work in a high-volume operation.
  • Must be able to prioritize and multi-task.
  • Must be able to work a flexible schedule, including days, nights, weekends and holidays.

Nice To Haves

  • High school educations or equivalent experience is preferred.

Responsibilities

  • Greets guests and escorts them to their rooms.
  • Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive.
  • Maintains proper records of deliveries and pick-ups.
  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
  • Greets all guest passing through lobby and offers them assistance.
  • Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
  • Works harmoniously and professionally with co-workers and supervisors.

Benefits

  • Hourly Rate: $32.61
  • 401k Retirement plan
  • Complimentary Employee Meals
  • Paid sick days
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