Overnight Part-Time Bell Attendant - San Francisco at Embarcadero

Four Seasons Hotels and Resorts•San Francisco, CA

10d•$33•Onsite

About The Position

The Four Seasons Hotel San Francisco at Embarcadero is seeking an Overnight Part-Time Bell Attendant to join their team. This role is an opportunity to be part of a luxury hotel company. The work environment emphasizes excellent service, authentic experiences, creativity, and innovation. The hotel is looking for individuals with the right skills and attitude.

Requirements

Reading, written and oral proficiency in the English language is required.
Must be able to cope with stress and work in a high-volume operation.
Must be able to prioritize and multi-task.
Must be able to work a flexible schedule, including days, nights, weekends and holidays.

Nice To Haves

High school educations or equivalent experience is preferred.

Responsibilities

Greets guests and escorts them to their rooms.
Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive.
Maintains proper records of deliveries and pick-ups.
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
Resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Greets all guest passing through lobby and offers them assistance.
Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
Works harmoniously and professionally with co-workers and supervisors.