Server at Blade & Barrel

Pyramid Global Hospitality•Wisconsin Dells, WI
•Onsite

About The Position

The Restaurant Server at Dellshire Resort provides professional, engaging service to ensure each guest enjoys an exceptional dining experience. The role delivers high-quality food and beverage service with attentiveness, precision, and warmth, reflecting the resort’s luxury and family-adventure spirit. The Server is responsible for menu knowledge, accurate orders, guest satisfaction, and upholding hospitality standards. Dellshire Resort is a medieval-inspired destination resort in Wisconsin Dells, scheduled to open in Spring 2026. This is an opportunity to join the resort during its pre-opening period and contribute to its guest experience. The position requires a flexible schedule that includes evenings, weekends, and holidays.

Requirements

  • Exceptional communication and interpersonal skills.
  • Strong attention to detail and ability to multitask under pressure.
  • Must be 18 years of age or older.
  • Food Safety Certification and Wisconsin Alcohol Beverage Certification are required within 30 days of starting and must be renewed as needed.
  • Flexible schedule including evenings, weekends, and holidays.

Nice To Haves

  • At least one year of previous serving experience in a high-volume or upscale environment.
  • Knowledge of wine, spirits, and craft beverages.

Responsibilities

  • Greet and seat guests in a friendly and professional manner.
  • Present menus, describe daily features, and answer questions about food, beverages, and resort offerings.
  • Accurately take food and beverage orders and enter them promptly into the POS system.
  • Deliver food and beverages efficiently and ensure orders are correct.
  • Monitor tables to anticipate and respond to guest needs.
  • Handle guest concerns professionally and ensure positive resolutions.
  • Process payments accurately and follow required procedures.
  • Maintain cleanliness of assigned sections, service stations, and restaurant areas.
  • Assist team members with side duties, including restocking, polishing glassware, and setting tables.
  • Follow sanitation, safety, and resort service standards.
  • Participate in pre-shift meetings, training sessions, and resort events as assigned.

Benefits

  • Competitive pay
  • Comprehensive health, dental, and vision coverage
  • Paid time off and holidays
  • 401(k) with employer match
  • Associate recognition programs
  • Exclusive discounts and family perks
  • Free employee meal daily
  • Professional growth opportunities in a dynamic pre-opening environment
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