Server at Blade & Barrel

Pyramid Global Hospitality

About The Position

The Restaurant Server provides professional, engaging food and beverage service to ensure guests have an exceptional dining experience at Dellshire Resort. The role combines attentiveness, precision, and warmth in support of the resort’s luxury and family-adventure atmosphere. Responsibilities include maintaining menu knowledge, ensuring order accuracy and guest satisfaction, and meeting hospitality standards. Dellshire Resort is a medieval-inspired destination resort in Wisconsin Dells, described as a pre-opening property scheduled to open in Spring 2026. The position is part of a dynamic pre-opening environment and offers the opportunity to contribute to the resort’s launch.

Requirements

Exceptional communication and interpersonal skills.
Strong attention to detail and ability to multitask under pressure.
Must be 18 years of age or older.
Food Safety Certification and Wisconsin Alcohol Beverage Certification are required within 30 days of starting and must be renewed as needed.
Flexible schedule that includes evenings, weekends, and holidays.

Nice To Haves

At least one year of previous serving experience in a high-volume or upscale environment.
Knowledge of wine, spirits, and craft beverages.

Responsibilities

Greet and seat guests in a friendly and professional manner.
Present menus, describe daily features, and answer questions about food, beverages, and resort offerings.
Accurately take food and beverage orders and enter them promptly into the POS system.
Deliver food and beverages efficiently and ensure orders are correct.
Monitor tables to anticipate and respond to guest needs.
Handle guest concerns professionally and work toward a positive resolution.
Process payments accurately and follow all procedures.
Maintain cleanliness of assigned sections, service stations, and restaurant areas.
Assist team members with side duties, including restocking, polishing glassware, and setting tables.
Follow sanitation, safety, and resort service standards.
Participate in pre-shift meetings, training sessions, and resort events as assigned.