Server

AC Hotel By Marriott Little Rock Downtown•Little Rock, AR

24d

About The Position

The Server provides fast, friendly, and efficient service by suggesting menu items, taking orders, ensuring guests receive good service throughout their meals, and collecting payment. The role includes responding to guest needs, coordinating orders with kitchen staff, delivering food accurately and on time, and maintaining a clean and presentable restaurant and station. Servers also assist bartenders and other servers as needed and comply with health and safety regulations. Raines Co. is a family-owned development, management, and investment company established in 1988. It operates and owns leading hotel brands as well as boutique hotels, and describes its culture as family-oriented and focused on relationships with associates, partners, and the communities where it operates. The company offers medical, dental, and vision benefits, a 401(k), paid time off, and opportunities for career advancement. A high school diploma, GED, or equivalent is required, along with two years of server experience in hotels, restaurants, or related fields. A background in front-of-house work and proficiency with POS systems or similar applications are also required. Prior experience as a server, busser, runner, or host is preferred. ServSafe and TIPS certifications are preferred, or candidates must be able to obtain them; certifications required by applicable agencies must be held. A pre-employment background check is required.

Requirements

Two years of experience as a server in hotels, restaurants, or related fields.
Front-of-house proficiency.
Proficiency with POS systems such as Aloha or Micros, or similar computer applications.
Certifications required by federal, state, or local agencies.
High school diploma, GED, or equivalent.
Pre-employment background check required.

Nice To Haves

Prior experience as a server, busser, runner, or host(ess).
ServSafe certification, or the ability to obtain it.
TIPS certification, or the ability to obtain it.

Responsibilities

Greet guests and explain menu items and specials in concise, descriptive language.
Listen and respond to guests’ needs.
Suggestively sell menu items, including appetizers, drinks, entrees, and desserts.
Relay guest orders promptly and accurately to kitchen staff.
Pick up and deliver orders to the appropriate guests within prescribed time limits, ensuring accuracy.
Check on guests during their visit, check for refills, clear items as needed, and deliver guest checks when appropriate.
Assist bartenders or other servers as needed.
Perform side duties such as cleaning, rolling silverware, setting tables, and sweeping.
Keep the restaurant and assigned station clean and presentable.
Comply with health and safety regulations.