Server, Banquets

MCR•Tallahassee, FL
•$12 - $13•Onsite

About The Position

The Server is responsible for providing prompt, friendly, and accurate food service to guests. The role takes food and beverage orders, serves food, and completes payment for guest orders. The Server also prepares coffee and specialized drinks, supports dining-room cleanliness and table service, and follows food safety and handling procedures. This position contributes to MCR’s standards for guest satisfaction, cleanliness, product consistency, and teamwork. Team Members are expected to communicate professionally, maintain a clean and organized work area, wear an approved uniform and nametag, and assist with other job-related duties as directed. Hospitality or other customer-facing experience is preferred; a positive attitude and willingness to learn are required. The role requires schedule flexibility, including availability for days, nights, holidays, and weekends based on hotel needs.

Requirements

  • A positive attitude and willingness to learn.
  • Ability to follow instructions and assigned tasks and meet deadlines.
  • Ability to provide friendly service with a smile.
  • Flexible schedule and availability for days, nights, holidays, and weekends based on hotel demands.
  • Ability to read, write, understand, and communicate effectively in English.
  • Ability to meet the physical demands of the role, including sustained standing, walking, repetitive wrist, hand, and finger motions, and carrying supplies and other items.
  • Must arrive and clock in on time for each shift and follow scheduled clock-in, clock-out, and break procedures.
  • Must provide sufficient notice as directed by a supervisor when calling out for a scheduled shift.

Nice To Haves

  • Experience in hospitality, service, a consumer-facing franchise, or a related field is preferred.

Responsibilities

  • Greet guests warmly and clearly describe food and beverage options.
  • Deliver hot-to-order items from the kitchen to guests’ tables.
  • Enter orders into the computer and collect accurate payment using the point-of-sale system.
  • Prepare coffee and other specialized drinks.
  • Clear, clean, and reset tables as needed.
  • Observe diners and respond to their requests.
  • Complete the daily inventory prep sheet and other side work permitted by labor rules.
  • Maintain knowledge of current food and beverage offerings.
  • Escort guests to tables as needed.
  • Follow food safety and handling policies, including product rotation, dating, labeling, and cleaning.
  • Help maintain the cleanliness of the restaurant and surrounding areas.
  • Demonstrate knowledge of hotel hours and available amenities.
  • Maintain friendly, professional communication and contribute to guest satisfaction and teamwork.
  • Complete operational checklists accurately and on time, and provide accurate, timely shift handover reports as applicable.
  • Arrive on time, follow scheduled clock-in and clock-out procedures, and observe designated break times.
  • Provide sufficient notice to a supervisor when calling out for a scheduled shift.
  • Perform other job-related duties as assigned.

Benefits

  • Hotel discounts
  • Weekly pay
  • Paid time off
  • Retirement options
  • Referral bonuses
  • Career advancement and upward mobility
  • Health insurance available after 30 days of employment for full-time team members
  • Dental insurance available after 30 days of employment for full-time team members
  • Vision insurance available after 30 days of employment for full-time team members
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