Server - Hippie Fish at Centennial Plaza

Centennial Plaza•Gulfport, MS

13d

About The Position

The Server is responsible for providing guests with professional, friendly, and efficient food and beverage service. The role includes taking and serving orders, maintaining dining areas, processing payments, ensuring guest satisfaction, and coordinating with kitchen and bar teams. Servers follow safety and compliance standards and help create a positive, welcoming atmosphere. They may also support private events, banquets, and other special functions.

Requirements

High school diploma or equivalent may be required.
Food safety certification may be required.
Previous server or customer service experience is preferred.
Experience handling cash and using POS systems.
Knowledge of food and beverage service techniques and restaurant operations.
Excellent communication and interpersonal skills.
Strong customer service skills and ability to address guest needs effectively.
Ability to multitask and work efficiently in a fast-paced environment.
Strong organizational skills and attention to detail.
Ability to remain calm under pressure and handle difficult situations professionally.
Alcohol service certification may be required.
Ability to stand for long periods and walk throughout a shift.
Ability to lift and carry items weighing up to 25 pounds.
Ability to work in a busy, sometimes noisy environment.

Nice To Haves

Previous experience as a server or in a customer service role.

Responsibilities

Greet and seat guests, present menus, answer questions, and provide recommendations or upsell menu items.
Accurately take orders and communicate special requests to kitchen and bar staff.
Serve food and beverages efficiently, following restaurant standards and ensuring orders are presented correctly.
Attend to guest needs, including refills and other requests, and address complaints or concerns professionally.
Process payments through the POS system; provide receipts and handle cash and tips securely and accurately.
Set, clean, and reset tables; keep dining areas, restrooms, and common areas tidy and stocked.
Follow food safety, sanitation, health, and safety requirements, including compliant alcohol service and waste disposal.
Monitor dining and beverage supplies and report shortages or inventory issues to management.
Coordinate with kitchen staff, bartenders, and other servers to support smooth and timely service.
Assist with training staff as needed and collaborate with colleagues during busy periods.
Help set up, serve, and clean up after private events, banquets, and special functions.