The Waymark Hotel - Iris Rooftop Bar Server
About The Position
As a Server at Iris Rooftop Bar at The Waymark Hotel, you will often be the first or last greeting guests receive during their day. A friendly smile, cheerful attitude, and commitment to excellent service help create a memorable experience. The role is suited to someone who enjoys engaging with people, being proactive, and creating positive moments. Servers provide attentive guest service, handle orders, help monitor the food and beverage outlet, and maintain clean, organized, stocked workstations. They are expected to remain calm and professional during busy periods and unusual events, and to maintain reliable attendance and punctuality.
Requirements
- Strong communication and customer service skills.
- Ability to work efficiently in a fast-paced environment.
- Flexibility to work varied shifts, including nights, weekends, and holidays.
- Commitment to teamwork, professionalism, and guest satisfaction.
Nice To Haves
- Prior serving or hospitality experience is preferred.
Responsibilities
- Provide warm, attentive service to guests and ensure satisfaction throughout their dining experience.
- Maintain a calm and professional demeanor during high-volume periods or unusual events.
- Monitor the food and beverage outlet and assist managers in identifying and resolving guest concerns.
- Keep workstations clean, organized, and fully stocked.
- Accurately take and process guest orders while communicating clearly and pleasantly.
- Maintain consistent attendance and punctuality.
Benefits
- Competitive wages.
- Medical, dental, and vision insurance.
- Life insurance and short- and long-term disability options.
- 401(k) program with company match.
- Tuition assistance.
- Discounted room rates at Concord-managed hotels.
- Training, development, and career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
