Lead Bartender - Hipico Rooftop Bar

Remington Hotels•Arcadia, CA

About The Position

The Lead Bartender maintains bar supplies, including preparing daily requisitions as needed, and is familiar with liquor types, drink recipes and prices, appropriate glassware, garnishes, and available beverages. The role handles guest drink charges and payments accurately, follows cash-handling, discounting, register or MICROS, bank, and tip procedures, and provides responsive, positive guest service. The bartender resolves guest complaints and completes formal liquor-liability training within 30 days of employment and every two years thereafter. The role may require varying schedules, including nights, weekends, and holidays. The posting also lists physical requirements described as an in-office role, including extended desk and computer work, occasional standing and walking, frequent fine motor tasks, and the ability to lift or move 10–25 pounds as needed. Reasonable accommodations may be made for individuals with disabilities.

Requirements

  • Effective verbal and written communication skills for communicating with guests and associates.
  • High work ethic and self-initiative.
  • Ability to work in high-pressure, fast-paced situations.
  • Ability to work varying schedules, potentially including nights, weekends, and holidays.
  • Enjoys working as part of a team to provide great guest experiences.
  • Ability to work in a standard office environment; prolonged sitting and computer work; occasional standing and walking; frequent fine motor use; occasional bending, reaching, or carrying; ability to lift or move 10–25 pounds as needed; visual ability to read screens and printed materials; and ability to hear and participate in conversations and meetings.

Responsibilities

  • Maintain bar supplies and prepare daily requisitions as necessary.
  • Know liquor types, drink recipes and prices, proper glassware, garnishes, and available beverages.
  • Follow accurate cash-handling procedures, including discounting, MICROS or register use, bank procedures, and tip policies.
  • Accurately charge guests for drinks and accurately handle incoming monies.
  • Anticipate guest needs, respond promptly, acknowledge guests, and maintain positive guest relations.
  • Resolve guest complaints and ensure guest satisfaction in each interaction.
  • Complete formal liquor-liability training within 30 days of employment and every two years thereafter.
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