Experienced Server

The Ashbrook Hotel & Restaurant•Frankfort, KY

10d•Onsite

About The Position

Where Kentucky Heritage Meets Modern Hospitality At The Ashbrook Hotel, we offer more than just a room—we offer a "Kentucky experience from start to finish." Located in the historic 1815 mansion of bourbon pioneer Col. E.H. Taylor, our 14-room boutique retreat is where history, equestrian spirit, and the art of distilling converge. A Living History: Work in a beautifully restored landmark known as "The Queen on the Corner." Intimate & Impactful: In a boutique setting, your voice is heard, and your hospitality makes a direct impact on every guest. The Common Bond: We believe service should feel like a "kiss on the cheek"—warm, authentic, and deeply personal. Modern Boutique Culture: We blend 19th-century charm with a fresh, forward-thinking approach to service and design. Who You Are You are a storyteller with a "service-first" heart. Whether you are a bourbon enthusiast, a detail-oriented perfectionist, or a local expert, you take pride in making every guest feel at home in downtown Frankfort. Ready to be part of Frankfort’s most iconic stay? Apply now!

Requirements

General Math Skills
Verbal Communication
Customer Service
Resolving Conflict
Teamwork
Energy Level
Thoroughness
Professionalism

Nice To Haves

Bourbon enthusiast
Detail-oriented perfectionist
Local expert

Responsibilities

Serves patrons with food and beverages in a positive and friendly manner.
Provides information to help food and beverage selections.
Presents ordered choices in a prompt and efficient manner.
Maintains dining ambiance with an enthusiastic attitude.
Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
Helps patrons select food and beverages by suggesting courses, explaining the chef’s specialties, identifying appropriate beverage pairings, and answering food preparation questions.
Transmits orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests.
Keeps kitchen staff informed by noting timing of meal progression.
Serves orders by picking up and delivering patrons’ choices from bar and kitchen and delivering accompaniments and condiments from service bars.
Responds to additional patron requirements by inquiring of needs and observing dining process.
Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs.
Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.
Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons.