Server - Sake No Hana New York

Tao Group Hospitality • New York, NY

7d

About The Position

The Server actively takes orders, provides complete food and beverage service, and monitors guests’ dining experiences. The role interacts with guests, fellow team members, and supervisors in a polite and courteous manner to provide gracious hospitality. Servers are expected to anticipate guest needs, maintain cleanliness, deliver professional service, and communicate effectively with front- and back-of-house staff.

The position includes presenting menus and making recommendations, advising guests about specials and prices, asking about allergies or dietary restrictions, entering orders into the POS system, following payment procedures, and ensuring food and beverages reach guests. Servers maintain knowledge of the menus and company, serve beverages in accordance with applicable regulations and alcohol-awareness standards, and follow health and sanitation requirements. They also complete assigned opening and closing duties, attend pre-service meetings and training, and assist fellow team members as needed.

The work may take place in an office, casino, nightclub, bar, lounge, or restaurant environment. Team members may encounter varying levels of noise, crowds, and smoke, as well as cleaning materials. The role may require extended hours, irregular and evening shifts, weekends, and holidays. Employees must maintain a professional, neat, and well-groomed appearance and be able to work effectively in a fast-paced and sometimes stressful environment.

Requirements

• At least 2 years of server experience or equivalent related Tao Group Hospitality experience.
• At least 2 years of food and beverage experience.
• Comprehensive knowledge of classic cocktails.
• Basic familiarity with wine varietals and classic wine regions around the world.
• Ability to read, write, and communicate verbally.
• Ability to print legibly for team members, management, and guests.
• Ability to stand for extended periods and move quickly.
• Ability to push and lift up to 75 pounds, with or without assistance.
• Ability to interact professionally and courteously with internal and external customers, managers, and coworkers.
• Ability to maintain confidentiality.
• Ability to handle a fast-paced, busy, and somewhat stressful environment.
• Ability to maintain a professional, neat, and well-groomed appearance in accordance with company standards.
• Completion of Tao Group Hospitality in-venue dining room Server training.

Nice To Haves

• Experience in fine dining.
• Experience in a high-volume restaurant, nightclub, or lounge.

Responsibilities

• Anticipate and accommodate guests’ needs.
• Maintain the cleanliness of assigned stations and the venue.
• Provide professional and exceptional service.
• Present menus, answer questions, and make suggestions about food and beverage items.
• Inform guests of food and beverage specials and their prices.
• Ask each guest about allergies or dietary restrictions.
• Enter orders accurately into the POS system and follow proper cash and payment-card procedures.
• Ensure food and beverages are delivered to guests.
• Follow supervisors’ instructions and communicate with and support coworkers.
• Maintain in-depth knowledge of food and beverage menus and the company.
• Serve beverages in accordance with state regulations and alcohol-awareness training standards.
• Comply with Department of Health and company sanitation standards.
• Complete end-of-shift financial procedures accurately.
• Communicate guest needs to front-of-house and heart-of-house support staff, managers, and chefs.
• Complete assigned floor setup and opening and closing procedures, including cleaning and setting tables, chairs, and banquettes and stocking side stations.
• Report breakage and equipment or furniture damage to management immediately.
• Attend and participate in daily pre-service meetings, training sessions, and departmental meetings.
• Learn by listening to and observing team members, share knowledge, and lead by example.
• Maintain a positive and professional attitude.
• Demonstrate knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
• Assist with additional tasks as assigned.

Benefits

• Applicable state time off for eligible part-time team members.
• Pet insurance for eligible part-time team members.
• 401(k) retirement program with employer match for eligible part-time team members.
• Employee Assistance Program.
• TAO Savings Marketplace.
• Employee discounts and other benefits.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed