About The Position

As a Server, you will provide friendly and efficient service to guests in accordance with company policies, procedures, programs, and performance standards. You will perform duties to maximize guest satisfaction and maintain a quality work environment as directed by the General Manager or Manager on Duty. The posting seeks a server for night shifts and closing shifts.

Requirements

  • Basic sanitation, safety, and customer-service skills, taught through in-house training.
  • Trustworthiness and reliability when handling guest payments and operating a cash register.
  • Ability to communicate clearly.
  • High mobility and flexibility.
  • Ability to work irregular hours under heavy stress or pressure during peak times.
  • High level of coordination.
  • Ability to lift and carry serving trays weighing up to 20 pounds for distances up to 30 feet.
  • Ability to fit through an opening 30 inches wide.
  • Ability to reach, bend, push, and pull frequently.
  • Ability to stand and walk continually.

Responsibilities

  • Report to work well-groomed, in a clean and proper uniform, and practice good personal hygiene.
  • Greet guests in a kind, courteous, and respectful way.
  • Handle cash, credit card information, gift cards, and guest-check payments properly.
  • Take verbal drink and meal orders according to guest preferences.
  • Serve high-quality food and check that orders are complete, prepared as ordered, correctly portioned, and attractive.
  • Monitor food temperatures during hot and cold handling to reduce foodborne-illness risks.
  • Maintain cleanliness of the work station and pantry.
  • Perform side work during downtime, such as rolling silverware, restocking condiment holders, and cleaning work areas.
  • Execute the service cycle and team responsibilities.
  • Maintain sufficient menu knowledge to make suggestions to guests.
  • Write guest checks and/or operate POS equipment according to company policies.
  • Anticipate, identify, and correct system breakdowns to maximize guest satisfaction.
  • Communicate product or service deficiencies, equipment concerns, and safety problems to managers and coworkers.

Benefits

  • Educational assistance through DeVry University, including a complimentary laptop; immediate family members are also eligible.
  • Competitive pay with a service award incentive.
  • Daily pay access through Daily Pay.
  • Comprehensive health benefits, including medical, dental, and vision coverage.
  • 401(k) retirement savings with company match.
  • Flexible schedule.
  • Complimentary pancakes and meal discounts.
  • Employee discount program.
  • Career development pathway.
  • Three college credit hours for completing manager training.
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