Server PM - Naisho Room at The Watermark Hotel (Omakase Experience Preferred)

B.F. Saul Company Hospitality Group•Tysons, VA

24d•Onsite

About The Position

B. F. Saul Company Hospitality Group is seeking a Server for a Japanese-style Bar & Lounge located in The Watermark Hotel in Tysons Corner, VA. This role is ideal for an individual with prior experience in a trendy, cocktail bar/upscale restaurant, and boutique hotel setting. The Watermark Hotel is an upscale, all-suite facility with a chef-driven restaurant, cocktail bar, outdoor patios, meeting space, and a breakfast café. The Server will be responsible for serving food and beverages to guests in a friendly, courteous, and professional manner, adhering to health regulations and liquor laws, ensuring exceptional guest service, and maintaining an inviting atmosphere in line with B. F. Saul Company Hospitality Group and brand standards.

Requirements

Provide legible communication.
Compute basic arithmetic.
2 years’ experience in a similar position dealing with the public.
Ability to perform job functions with attention to detail, speed and accuracy, prioritize and organize.
Follow directions thoroughly.
Be a clear thinker, remaining calm and resolving problems using good judgment.
Work cohesively with co-workers as part of a team.
Work with minimal supervision.
Maintain confidentiality of guest information and pertinent restaurant data.
Provide clear, pleasant telephone communication with proper grammar.
The State of Virginia requires all employees who handle food and liquor to have a Food Handler and Responsible Vendor Certificate. Therefore, this certificate is a requirement for employment at (B. F. Saul Company Hospitality Group) and any expenses incurred to obtain the certificate or to renew it, is the responsibility of the employee.
Ability to read, write and speak in English is needed to successfully accomplish the essential duties of this job.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speak effectively before employees of the Company.

Nice To Haves

Omakase Experience Preferred
Previously worked in a trendy, Cocktail Bar/Upscale Restaurant and Boutique Hotel setting.

Responsibilities

Greet guests and take food and beverage orders, utilizing suggestive/up-selling techniques.
Retrieve and serve alcoholic, non-alcoholic beverages and meals to guests courteously and efficiently according to restaurant specifications.
Inputting orders accurately.
Collect and process payments.
Assist in the maintenance of the restaurant area and supplies.
Have knowledge and understanding of the menu and are able to answer questions in regard to ingredients and allergens.
Perform job functions with attention to detail, speed and accuracy, prioritize and organize.
Maintain complete knowledge of and comply with all restaurant policies and standard of service.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Be familiar with all (B. F. Saul Company Hospitality Group) services/features and local attractions/activities to respond to guest inquiries accurately.
Complete all side work before the doors open.
If needed, assist with Escorting guests to tables and assist in seating at tables.
Notify a manager whenever a guest is/expresses or appears unhappy/upset/disgruntled in any way.
Maintain complete knowledge of table/seat/station numbers, room capacity and hours of operation, menus, price range and dress code of (B. F. Saul Company Hospitality Group).
Inspect the condition and cleanliness of menus and wine lists; ensure designated amounts are available. Update menus and wine list as changes occur.
Touch tables, build out return clientele.
Other duties and tasks deemed necessary by management.