Server Assistant

Hornblower Group Inc. • Norfolk, VA

28d • Onsite

About The Position

Server Assistant - Help Create Unforgettable Experiences!
Love hospitality and being part of a team that creates memorable guest experiences? Join us as a Server Assistant aboard our scenic passenger vessel. You’ll support our servers, help deliver exceptional food and beverage service, and contribute to an amazing cruise experience with incredible skyline views.
Schedule: Shifts include nights, weekends, and holidays based on business demands. Schedule variations will be communicated in advance.

Requirements

• High School Diploma or equivalent required.
• Must meet minimum state age requirements.
• Strong customer service, communication, and interpersonal skills.
• Ability to multitask, stay organized, and work efficiently in a fast-paced environment.
• Ability to work well with guests, coworkers, and leadership.
• Professional appearance and ability to meet uniform and grooming standards.
• Availability for nights, weekends, holidays, and extended shifts.

Nice To Haves

• Previous restaurant or hospitality experience preferred.

Responsibilities

• Provide warm, attentive hospitality to guests throughout their cruise experience.
• Assist servers with delivering food and beverages and clearing used dishes and glassware.
• Scrape, stack, and transport tableware to the galley for cleaning.
• Set up and break down dining rooms and service stations.
• Maintain clean, safe, and organized guest areas and service stations.
• Assist with greeting and seating guests in a welcoming and efficient manner.
• Provide guests with information about menus, service, entertainment, cruise routes, and points of interest.
• Support teammates and complete additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED