Server Assistant

Nacho Daddy•Nashville, TN

21d•$5 - $5•Onsite

About The Position

The Server Assistant supports any area of the restaurant to make service smoother and more efficient while maintaining high-quality guest service. The role includes clearing and resetting tables, assisting with food delivery and order accuracy, maintaining service stations and dining areas, and helping with setup, cleanup, preparation, and equipment maintenance. Server Assistants may also support the expo line, bar, and To-Go and delivery orders, and must be able to open and close the dining room and expo line properly.

Requirements

Must be at least 18 years of age.
Must have a current Food Handler’s Safety Card and TAM Card.
Must have basic knowledge of the hospitality industry and focus on exceptional guest service.
Ability to bend, twist, and stand to perform normal job functions.
Ability to speak, read, comprehend, and converse comfortably with guests in English.
Accurate math and cash-handling skills.
Ability to stand, walk, and carry food long distances for up to at least 8 hours with minimal break time in fast-paced, crowded, and noisy work environments.
Ability to lift at least 50 pounds off the ground at times.
Must comply with reasonable requests from management.

Nice To Haves

One year of food service or hospitality experience is preferred.

Responsibilities

Deliver exceptional guest service by quickly and efficiently cleaning tables and carrying dishes to the kitchen for washing.
Deliver food to guests and promptly provide additional items as needed.
Engage with guests about their needs while delivering food or maintaining tables.
Assist with setup, cleanup, preparation, and equipment maintenance for the service station, expo line, and bar staff.
Clean and reset tables, and care for plateware and tools used in service.
Empty bus tubs, pre-bus and bus tables, and fill ice.
Retrieve orders from the kitchen and verify accuracy before delivering them to guests.
Wash dishes and bar glasses.
Change kegs.
Stock liquor, beer bottles, glasses, side plates, and napkins.
Clean chairs, booths, and floors as needed.
Maintain sanitizer buckets according to health standards, changing them every 2–4 hours.
Clean surfaces with a sanitized towel according to SNHD and company policy.
Assist with packaging To-Go and delivery orders.
Open and close the dining room and expo line properly.
Clean, mop, and deck-scrub floors and walls.
Execute the flaming fajita SOP properly.
Help servers as requested.