Doc Crows seeking experienced Bussers/Food Runners
About The Position
Schulte Hospitality Group is seeking a Server Assistant for Doc Crow’s Southern Smokehouse and Raw Bar. The role supports the service team and helps ensure guests have an excellent dining experience by making them feel welcome, comfortable, important, and relaxed. The employee maintains high standards of sanitation, cleanliness, safety, productivity, personal hygiene, and workplace conduct while following company appearance standards and health codes. The position also includes recording Front of House costs, such as waste logs and cost transfers, and completing related duties as directed by management or the Corporate Office.
Requirements
- High school diploma or equivalent.
- Previous work-related experience required.
- Ability to present information effectively and respond to questions from service staff and guests.
- Positive interpersonal skills.
- Fluent spoken English and basic English writing ability.
- Ability to stand, walk, and/or sit while working.
- Occasionally lift and/or move up to 50 pounds.
Responsibilities
- Demonstrate knowledge of food products, menus, and promotions.
- Maintain sanitation, cleanliness, and safety throughout all areas.
- Interact with guests professionally and hospitably.
- Prepare tables, napkins, utensils, condiment refills, and the expo station before and during service, and perform other preparation tasks as instructed.
- Attend staffing meetings and stay informed about daily food and bar menu changes, specials, deviations, and item availability.
- Deliver items and meet guest service needs, remove courses, replenish utensils, refill glasses, replace drinks, and offer desserts.
- Clear and reset tables within five minutes after guests leave, following company tabletop standards.
- Provide water to guests throughout their meals.
- Respond quickly and attentively to mishaps in the restaurant.
- Perform basic cleaning tasks as needed or instructed by management.
- Assist staff in other positions and fill in for absent staff as needed.
- Assist with special events as needed.
- Handle plateware and glassware properly and communicate ordering needs to management.
- Communicate guest recovery situations effectively and document occurrences for the Manager on Duty.
- Perform other related duties as directed by the Bar Manager, General Manager, or Corporate Office.
- Accept ownership of new and different requests or projects to accomplish work-related goals.
- Record Front of House costs, including waste logs and cost transfers.
- Follow company appearance standards, health codes, and safety practices while maintaining personal hygiene and a high standard of work ethic.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
