Server Assistant

ClubCorp • Anthem, AZ

10d

About The Position

The Server Assistant supports the front-of-house team with food and beverage service to help ensure a smooth and efficient dining experience for members and guests. The role helps maintain high service standards and operational efficiency by assisting with setup, cleaning, and other service tasks, while contributing to a welcoming atmosphere.

The position reports to the F&B Director, Banquet Manager, or Restaurant Manager. Server Assistants may also support special events and large parties, and take on additional duties as assigned by management. They are expected to follow company, club, and department policies; maintain professionalism and safe working practices; attend daily briefings; pursue personal and professional growth; and wear a clean, neat uniform that meets club standards.

Requirements

• Excellent communication skills, including the ability to speak clearly and effectively.
• Ability to follow instructions and communicate well with team members.
• Ability to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
• Ability to lift, carry, push, and pull up to 100 pounds occasionally.
• Effective talking and hearing, with sufficient visual acuity.

Nice To Haves

• High school diploma or equivalent.
• Previous experience in Food and Beverage service.
• Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
• Completion of Invited’s F&B Service Training program.

Responsibilities

• Assist with delivering food and beverages to members and guests, ensuring prompt service.
• Maintain cleanliness and organization in the dining area, including setting up tables and restocking supplies.
• Gain basic knowledge of the à la carte menu and daily specials to assist with service and answer simple questions.
• Greet members and guests in a friendly manner, provide basic assistance, and help create a welcoming environment.
• Collaborate with team members and provide support as needed to ensure a smooth dining experience.
• Assist with member and guest requests and complaints, escalating issues to Servers or management when necessary.
• Complete side work, including cleaning, organizing, and stocking work areas to meet club standards.
• Follow safety and cleanliness guidelines and maintain areas in accordance with Club policies.
• Perform additional duties assigned by management, including supporting special events and large parties.
• Assist others as needed and take on additional tasks assigned by management.
• Follow company, club, and department policies, procedures, and instructions.
• Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices, comply with safety guidelines, and encourage others to do the same.
• Take initiative in personal and professional growth and maintain required role-related certifications.
• Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
• Attend daily briefings and participate in required activities to stay informed and contribute to the team.
• Wear a clean, neat uniform that meets club standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed