Server Assistant

Invited•Vista, CA

About The Position

The Server Assistant supports the front-of-house team with food and beverage service to help provide members and guests with a smooth, efficient dining experience. The role helps maintain high service standards and operational efficiency through setup, cleaning, and other service tasks, while contributing to a welcoming atmosphere. The position reports to the F&B Director, Banquet Manager, or Restaurant Manager.

Requirements

Excellent communication skills, including the ability to speak clearly and effectively.
Ability to follow instructions and communicate well with team members.
Ability to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold as required.
Ability to lift, carry, push, and pull up to 100 pounds occasionally.
Ability to talk and hear effectively, with sufficient visual acuity.

Nice To Haves

High school diploma or equivalent.
Previous experience in food and beverage service.
Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
Completion of Invited’s F&B Service Training program.

Responsibilities

Assist with delivering food and beverages to members and guests, ensuring prompt service.
Maintain cleanliness and organization in the dining area, including setting up tables and restocking supplies.
Develop basic knowledge of the à la carte menu and daily specials to assist with service and answer simple questions.
Greet members and guests, provide basic assistance, and help create a welcoming environment.
Collaborate with team members and provide support as needed to ensure a smooth dining experience.
Assist with member and guest requests and complaints, escalating issues to servers or management when necessary.
Complete side work, including cleaning, organizing, and stocking work areas to meet club standards.
Follow safety and cleanliness guidelines and maintain areas in accordance with club policies.
Support special events and large parties and perform additional duties as assigned by management.
Assist others as needed and take on additional tasks assigned by management.
Follow company, club, and department policies, procedures, and instructions.
Maintain professionalism and a commitment to excellence when interacting with members, colleagues, and staff.
Follow safe working practices and encourage others to comply with safety guidelines.
Take initiative in personal and professional growth and maintain any required certifications relevant to the role.
Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
Attend daily briefings and engage in required activities.
Wear a clean, neat uniform that meets club standards.