Server Assistant

Nobu Hotel Palo Alto•Palo Alto, CA
•$19 - $19•Onsite

About The Position

The Server Assistant position introduces employees to the Nobu restaurant family and provides training in fundamental service skills as a first step toward building a career with the brand. Nobu promotes from within when opportunities arise. The role supports servers, bartenders, and guests by maintaining tables and service stations, running food and beverages, and learning menu items and service standards. The position is at Nobu PA in Palo Alto, California. It is listed as full-time/part-time, with day and swing shifts. The hourly salary is $18.70. Due to the cyclical nature of hospitality, schedules may vary to meet business needs. Regular attendance and compliance with hotel rules and regulations are required.

Requirements

  • Possess a basic understanding of menu items.
  • Satisfactorily communicate in English—speaking, reading, and writing—with guests, co-workers, and management, including describing complex menu items and ingredients.
  • Perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, and cooperativeness, with minimal supervision.
  • Work well under pressure and handle multiple tasks at once.
  • Be punctual and maintain regular, reliable attendance.
  • Have interpersonal skills and the ability to work well with co-workers.
  • Meet the minimum age requirement of 18 years old.
  • Possess a valid Food Handler Card.
  • Be able to stand and talk or hear regularly; stand for up to eight hours per shift excluding required rest breaks and meal periods; frequently walk and reach with hands and arms; and potentially kneel, stoop, or squat and lift or move up to 30 pounds.

Nice To Haves

  • Previous experience as a busser or server assistant, ideally in a fast-paced, upscale environment.

Responsibilities

  • Set and reset all tables.
  • Stock all service stations.
  • Provide clean share plates for each course.
  • Help manage guests’ water levels.
  • Maintain tables properly.
  • Learn menu items and meet the minimum standard of one test per week.
  • Run dishes and explain the chef’s instructions for enjoying them, along with ingredients.
  • Run beverages.
  • Support bartenders and servers in providing proper service to guests.
  • Maintain regular attendance and comply with hotel rules and regulations for safe and efficient operations.
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