Japanese Bocce Club Server Assistant

The Boca Raton•Boca Raton, FL

About The Position

The Server Assistant supports service execution, primarily by running food and helping expedite between the kitchen and dining room. The role ensures food is delivered promptly, accurately, and professionally to support service flow and guest satisfaction. It is suited to someone with entry-level restaurant experience who demonstrates urgency, attention to detail, teamwork, and the ability to follow direction and remain professional under pressure. This position can serve as a developmental role for team members aspiring to advance into Captain Assistant or other Front of House roles. The Server Assistant coordinates with the kitchen and dining room, checks completed dishes for presentation, accuracy, and completeness, and delivers them to the correct table and seat using proper etiquette and tray handling. The role also supports course pacing by coordinating with Servers and Captains and communicates about timing, refires, and special requests. The position maintains expo station readiness, including serving utensils, sauces, condiments, accompaniments, and polished plates. It keeps the expo line and food-runner pathways clean and organized, restocks and resets the station during service, and assists with plate polishing and presentation standards as directed by culinary leadership. The Server Assistant follows service and food delivery standards, helps with general cleaning, attends required meetings and training, and performs additional duties as assigned. The role reports to the Restaurant General Manager and works closely with Captains, Assistant Captains, Servers, Bartenders, Culinary, and Stewarding teams. It has regular but limited interaction with guests and members while delivering food and supporting service.

Requirements

Basic knowledge of restaurant service flow and dining room etiquette.
Working knowledge of proper table settings and service ware.
Ability to understand and communicate in English to follow instructions and respond to basic guest requests.
Ability to read written English for safety and operational notices.
Ability to lift, carry, and transport up to 50 lbs. through a crowded dining room.
Ability to push or move carts weighing up to 200 lbs.
Ability to meet the physical demands of frequent lifting and carrying, walking or standing for a significant degree, reaching, handling, feeling, talking, hearing, and seeing.
Must obtain and maintain required licenses or certifications as applicable.

Nice To Haves

Grade school education preferred.
Six months of prior experience as a Food Runner, Server Assistant, or Busser in a refined or high-volume restaurant preferred.
CPR and/or First Aid certification preferred.

Responsibilities

Act as a primary liaison between the kitchen and dining room to support timely and accurate food delivery.
Retrieve completed dishes from the kitchen and check presentation, accuracy, and completeness before leaving the pass.
Deliver food promptly to the correct table and seat position using proper service etiquette and tray handling.
Communicate with the kitchen, expeditor, and service team about timing, refires, and special requests.
Coordinate with Servers and Captains to support proper pacing of courses.
Set up and maintain the expo station, including stocking and organizing serving utensils, keeping sauces, condiments, and accompaniments clean and available, and preparing polished plates.
Maintain cleanliness and organization of the expo line and food-runner pathways.
Restock and reset the expo station during service.
Assist with plate polishing and presentation standards as directed by culinary leadership.
Follow established steps of service and food delivery standards.
Maintain professionalism, urgency, and composure during high-volume service periods.
Assist with general cleaning tasks to meet health and safety standards.
Attend required meetings and training sessions.
Perform additional duties as assigned to support restaurant operations.