Host/Hostess/Server Assistant

Ted's Montana Grill•Newark, DE

About The Position

The Server Assistant is a fundamental member of the Ted’s Montana Grill team and helps enhance the guest experience by supporting team members in guest service. This role makes a first and last impression on guests by welcoming them, helping manage seating and table readiness, supporting servers, and offering a warm farewell. Ted’s Montana Grill aims to provide guests with a warm, memorable experience. Its restaurants represent classic 19th-century saloons, and the company describes a commitment to local growers, paper straws, Boraxo soap, and sustainable choices in kitchen operations.

Requirements

  • Strong communication skills.
  • Strong interpersonal skills.
  • Organizational skills and the ability to stay organized in a changing environment.
  • Ability to maintain a calm, professional demeanor at all times.
  • Ability to stand for long hours.
  • Ability to reach, bend, squat, and lift during a shift.
  • Ability to carry items weighing up to 50 pounds up to 20 times per shift.

Nice To Haves

  • Full-service restaurant experience.

Responsibilities

  • Greet guests immediately with a warm and genuine attitude.
  • Seat guests and present them with clean menus.
  • Manage the seating chart and server rotation, and keep the kitchen informed of open menu counts.
  • Assist servers and bus and re-prepare tables for the next guest.
  • Adjust to high-pressure situations and remain open to change.
  • Offer guests a warm farewell, thank them, and invite them to return.
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