Server Assistant - LORO Austin

LORO • Austin, TX

6d

About The Position

Hai Hospitality and LORO, Asian Smokehouse + Bar, are accepting applications for a Server Assistant / Server. The Service Assistant is the backbone of the Front of House and helps maintain a high level of service by keeping a close eye on the dining room, expo line, and bar. Server Assistants primarily run food and clean and reset tables. Fully trained Server Assistants may have the opportunity to move into a Bartender position, with increased responsibility and expected wages.

Requirements

• Effectively communicate with guests and other employees.
• Detect and identify safety issues and comply with safety guidelines and standards.
• Lift and carry trays, dishes, equipment, and goods weighing up to 50 lbs; stock inventory and perform restocking duties.
• Stand and walk for extended periods.
• Bend, stoop, and reach to access various areas and items.
• Work in a fast-paced, high-pressure environment.
• Work in a variety of hot and cold temperatures.
• Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements.
• Use kitchen equipment safely and efficiently, including ovens, grills, and knives.
• Maintain an organized workspace, properly store supplies, and clean surfaces.
• Move quickly and efficiently to respond to customer needs.
• Work in close proximity to coworkers in a crowded kitchen or serving area.
• Tolerate exposure to potential allergens and food odors.
• Maintain a professional and hygienic appearance, including proper uniform and personal grooming.
• Understand directives and communicate effectively with leadership and coworkers.

Responsibilities

• Become familiar with the menu, current specials, and cuisine.
• Learn about beer, wine, and cocktails through peer-led beverage training.
• Stay active on the floor and assist with running side work.
• Bus and reset tables, polish glassware, and stock supplies.
• Assist bartenders with all aspects of service to enhance the guest experience.
• Deliver food to guests and explain each dish.
• Receive, organize, and deliver curbside orders to guests waiting outside.

Benefits

• Medical, dental, vision, and accident insurance options
• Employee Assistance Program with mental health services
• Employer-matched 401(k) savings plan
• Opportunity to grow, with promotions made almost exclusively from within
• Dining discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed