Server Assistant

Invited•Austin, TX

23d

About The Position

The Server Assistant supports the front-of-house team with food and beverage service, helping provide members and guests with a smooth, efficient dining experience. The role supports high service standards and operational efficiency by helping with setup, cleaning, and service tasks, and by contributing to a welcoming atmosphere. The position reports to the F&B Director, Banquet Manager, or Restaurant Manager. Employees are expected to assist others and take on additional tasks as assigned. They must follow company, club, and department policies and safety practices, maintain professionalism and a clean, neat uniform, attend daily briefings, and take initiative in personal and professional growth. Additional hours, including weekends and/or holidays, are required to meet position deadlines.

Requirements

Excellent communication skills, including the ability to speak clearly and effectively.
Ability to follow instructions and communicate well with team members.
Ability to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold as required.
Ability to lift, carry, push, and pull up to 100 pounds occasionally.
Effective communication, including talking and hearing, with sufficient visual acuity.

Nice To Haves

High school diploma or equivalent.
Previous experience in Food and Beverage service.
Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
Completion of Invited’s F&B Service Training program.

Responsibilities

Assist with delivering food and beverages to members and guests, ensuring prompt service.
Help maintain cleanliness and organization in dining areas, including setting up tables and restocking supplies.
Gain basic knowledge of the à la carte menu and daily specials to assist with service and answer simple questions.
Greet members and guests in a friendly manner and provide basic assistance.
Collaborate with team members and provide support as needed to ensure a smooth dining experience.
Assist with member and guest requests and complaints, escalating issues to Servers or management when necessary.
Complete side work, including cleaning, organizing, and stocking work areas to meet club standards.
Follow safety and cleanliness guidelines and Club policies.
Perform additional duties assigned by management, including supporting special events and large parties.
Follow company, club, and department policies, procedures, and instructions.
Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Follow safe working practices and encourage others to do the same.
Take initiative in personal and professional growth and maintain required certifications relevant to the role.
Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
Attend daily briefings and engage in required activities.
Wear a clean, neat uniform that meets club standards.