Server Assistant

ClubCorp•Clearwater, FL

About The Position

The Server Assistant supports the front-of-house team with food and beverage service to help provide members and guests with a smooth, efficient dining experience. The role helps maintain high service standards and operational efficiency by assisting with setup, cleaning, and other service tasks, while contributing to a welcoming atmosphere. The position reports to the F&B Director, Banquet Manager, or Restaurant Manager. Server Assistants help deliver food and beverages, maintain and restock dining areas, learn basic menu and special information, greet and assist guests, and support the team with guest requests and complaints. They also complete side work, follow Club safety and cleanliness standards, and may assist with special events and large parties. Employees are expected to assist others and take on additional duties as assigned, follow company and Club policies and safe working practices, maintain professionalism, attend daily briefings, pursue relevant growth and certifications, and wear a clean, neat uniform that meets Club standards. The role requires standing and walking for extended periods, working in varying environments, performing physical movements as needed, and occasionally lifting, carrying, pushing, or pulling up to 100 pounds. Work hours follow the weekly schedule, with additional hours required, including weekends and/or holidays.

Requirements

Ability to stand, walk, and perform physical activities for extended periods.
Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
Ability to occasionally lift, carry, push, and pull up to 100 pounds.
Effective communication skills, including talking and hearing, with sufficient visual acuity.
Work attendance according to the weekly schedule; additional hours are required to meet position deadlines, including weekends and/or holidays.

Nice To Haves

High school diploma or equivalent.
Previous experience in Food and Beverage service.
Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
Completion of Invited’s F&B Service Training program.
Excellent communication skills, with the ability to speak clearly and effectively.
Ability to follow instructions and communicate well with team members.

Responsibilities

Assist with delivering food and beverages to members and guests, ensuring prompt service.
Help maintain cleanliness and organization in the dining area, including setting up tables and restocking supplies.
Learn basic information about the à la carte menu and daily specials to support service and answer simple questions.
Greet members and guests and provide basic assistance to create a welcoming environment.
Collaborate with team members and provide support as needed for a smooth dining experience.
Assist with member and guest requests and complaints, escalating issues to Servers or management when necessary.
Complete side work, including cleaning, organizing, and stocking work areas.
Follow safety and cleanliness guidelines and maintain areas according to Club policies.
Perform additional duties as assigned, including supporting special events and large parties.
Assist others and take on additional tasks as assigned by management.
Follow company, Club, and department policies, procedures, and instructions.
Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Follow safe working practices and encourage others to comply with safety guidelines.
Take initiative in personal and professional growth and maintain required role-related certifications.
Address and resolve challenges using available resources and work with regional and corporate teams to support Club operations.
Attend daily briefings and participate in required activities.
Wear a clean, neat uniform that meets Club standards.