Server Assistant
About The Position
The Server Assistant supports the front-of-house team with food and beverage service, helping provide members and guests with a smooth, efficient dining experience. The role contributes to service standards and operational efficiency by assisting with setup, cleaning, and other service tasks while helping create a welcoming atmosphere. The position reports to the F&B Director, Banquet Manager or Restaurant Manager. Server Assistants may also support special events and large parties, attend daily briefings, and take on additional duties as assigned by management. Employees are expected to follow company, club, and department policies; maintain professionalism and a neat uniform; follow safe working practices; and pursue personal and professional growth, including maintaining relevant certifications.
Requirements
- Ability to follow instructions and communicate well with team members.
- Ability to stand, walk, and perform physical activities for extended periods.
- Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
- Ability to climb ladders, squat, kneel, reach, grasp, twist, bend, and fold or unfold items as required.
- Ability to lift, carry, push, and pull up to 100 lbs. occasionally.
- Effective communication skills, including talking and hearing, with sufficient visual acuity.
Nice To Haves
- High school diploma or equivalent.
- Previous experience in Food and Beverage service.
- Current Food Handler and Alcohol Server Certifications as required by state and city regulations.
- Completion of Invited’s F&B Service Training program.
- Excellent communication skills with the ability to speak clearly and effectively.
Responsibilities
- Assist with delivering food and beverages to members and guests promptly.
- Maintain cleanliness and organization in dining areas, including setting tables and restocking supplies.
- Learn basic information about the à la carte menu and daily specials to support service and answer simple questions.
- Greet members and guests, provide basic assistance, and help create a welcoming environment.
- Collaborate with team members and provide support as needed to ensure a smooth dining experience.
- Assist with member and guest requests or complaints, escalating issues to Servers or management when necessary.
- Complete side work, including cleaning, organizing, and stocking work areas.
- Follow safety and cleanliness guidelines and maintain areas in accordance with Club policies.
- Support special events and large parties, and perform additional duties as assigned by management.
- Assist others as needed and follow company, club, and department policies, procedures, and instructions.
- Maintain professionalism and a commitment to excellence when interacting with members, colleagues, and staff.
- Follow safe working practices, comply with safety guidelines, and encourage others to do the same.
- Take initiative in personal and professional growth and maintain required role-related certifications.
- Address challenges using available resources and work with regional and corporate teams to support club operations.
- Attend daily briefings and participate in required activities.
- Wear a clean, neat uniform that meets club standards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
