Server Assistant

Hampton Golf - Verandah Golf Club (Hampton Golf Inc.)•Fort Myers, FL

4d•Onsite

About The Position

The Verandah Club in Fort Myers, Florida, is seeking friendly, energetic Server Assistants to support its Food & Beverage team. The Server Assistant helps create a high-quality dining experience by supporting servers, anticipating member and guest needs, and keeping tables clean, organized, and ready for service. The role facilitates collaboration between kitchen and wait staff and ensures that food is served accurately and promptly. Work is primarily indoors, with some outdoor exposure. The position is hourly and nonexempt, and may be part-time or full-time according to the posting's classification; the hiring notice specifies part-time. Working hours are according to shift assignment. The role involves physical activity, including carrying trays and equipment, standing for extended periods, and bending, kneeling, crouching, climbing, reaching, pushing, lifting, and grasping. Potential workplace hazards include sharp utensils, rapidly moving equipment, harmful chemicals, and flying golf balls.

Requirements

Understanding of hygiene and food safety rules.
Physical ability and stamina to carry heavy trays and stand for long hours.
Availability to work various shifts, including weekends.
Ability to multitask.
Good oral communication skills.
Ability to remain calm and professional in a fast-paced work environment.
Ability to perform moderate physical work, including lifting up to 40 pounds and lifting 30 pounds frequently.
Ability to perform activities such as bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting, and grasping for up to five hours without sitting.
Ability to consistently lift, carry, and load equipment that may weigh 30 or more pounds, and sustain aerobic activity for 20 consecutive minutes.
Good organizational and verbal skills; ability to use logical and rational thinking to resolve issues; perform basic mathematical skills; visually monitor operation areas; and read and write member communications.
Follow ladder safety requirements and restrictions, including the prohibition on climbing above 8 feet or using scaffolding.

Nice To Haves

Experience as a Food Runner or in a similar entry-level restaurant role.

Responsibilities

Deliver food orders from the kitchen to customers’ tables rapidly and accurately.
Act as a contact point between Front of the House and Back of the House staff.
Communicate food orders to chefs, paying attention to priorities and special requests such as food allergies.
Assist wait staff with table setting by fetching and placing appropriate tableware, eating utensils, and napkins.
Serve welcome drinks and hors d’oeuvres upon guests’ arrival.
Ensure food is served in accordance with safety standards, including proper temperature.
Check in with customers and take additional orders or refill water as needed.
Remove dirty dishes and utensils.
Answer guests’ questions about ingredients and menu items.
Inform restaurant staff about customers’ feedback or requests, such as requests for the check.
Provide kids’ menus and special silverware sets to families with young children.
Perform other duties as requested.