Server Assistant
Boyd Gaming•Kansas City, MO
•Onsite
About The Position
The Server Assistant provides exceptional support to the front-of-house team, ensuring seamless service delivery and guest satisfaction. This role requires comprehensive knowledge of menu offerings and a commitment to maintaining the highest service standards throughout each guest interaction.
Requirements
- Minimum 6 months of food service or hospitality experience, preferably in an upscale dining environment
- Strong communication and interpersonal skills with the ability to interact professionally with guests and team members
- Comprehensive knowledge of food and beverage service standards, including proper table service techniques and service sequence
- Ability to stand for extended periods and perform physical tasks such as carrying trays, clearing tables, and moving between stations
- Excellent attention to detail and organizational skills to maintain table cleanliness and proper setup
- Reliability and punctuality with a commitment to consistent attendance
- Ability to work effectively in a fast-paced environment while maintaining composure under pressure
- Willingness to learn
Nice To Haves
- Previous experience as a Server Assistant or similar support role in fine dining establishments
- Bilingual capabilities to better serve diverse guest populations
- Demonstrated ability to anticipate guest needs and provide proactive service
- Experience working in high-volume service environments
Responsibilities
- Greet guests warmly upon arrival and provide initial seating assistance, supporting the Front Server as needed
- Maintain comprehensive knowledge of all menu items, daily specials, ingredients, and preparation methods to accurately answer guest inquiries
- Deliver water and beverage service throughout the meal, ensuring glasses remain filled and refreshed
- Provide bread service with professionalism, utilizing scripted presentations
- Serve coffee and additional beverages as required
- Clear soiled tableware promptly and replace with clean service pieces between courses
- Prepare tables for each subsequent course and maintain cleanliness throughout the meal, including crumb removal
- Clear and reset tables efficiently upon guest departure, maintaining station organization and floor cleanliness
- Demonstrate outstanding service skills and adherence to service sequence standards
- Execute closing procedures and complete additional duties as assigned by management
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
